Wednesday, June 26, 2013

When a Cleaning Company Makes Mistakes

The commercial cleaning business opportunity is widely open. The need of commercial cleaning service has increased recently. When using services from a cleaning company, we should make sure that they do not make fatal mistakes. Since many janitorial service companies try to find any ways to save money, they may cheat by not providing all contracted services. So, a cheating cleaning company will still charge the same rates by reducing the amount of services. If you feel something suspicious, you can try to ensure that you will be paying for services which the janitorial service company actually provides the services. Somehow, when using janitorial services, we should ask for contracted services. That way, we can demand a refund when we find out that the janitorial service company does not provide services we need. When a janitorial service company makes mistakes, here are things we should do.

Downplaying cleaning complaints is a mistake many janitorial service companies make. For instance, the manager of a cleaning company will blame on their new employee for cleaning complaints. Thus, the client or customer will not get anything and as the result they will lose more money. Actually, it is the responsibility of the janitorial service company to not only minimize cleaning complaints but also prevent any cleaning complaints from happening. Well, although that cleaning complaints may occur in every cleaning service. We should remind our cleaning company which that we are paying for the service. And, we deserve to get services which are promised. A fatal mistake that many janitorial service companies make is not giving their employees training in communication skill. Janitors with a good communication skill will be able to handle the cleaning procedure properly. In one case, if the janitors can properly answer our questions about day-to-day procedure of cleaning, we can make sure that our room can always look clean and neat.

When using services from a cleaning company, we should hire janitors with a number of experiences. To be sure that we are not hiring employees without experience, we need to check the job histories of every janitor in your building. How important is checking the job histories of janitors? It is really important because if the office cleaners are reliable and experienced, we can eliminate the major mistakes in our building. One important thing is we have to tell all janitorial staff to always leave your building or office secured.


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